ITIL/ITSM Training & Consulting
Information Technology Infrastructure Library (ITIL) is currently the only consistent and comprehensive documentation of best practices for IT Service Management. Used by many organizations around the world, the whole ITIL philosophy has grown around the guidance contained within the ITIL book and the supporting professional qualification scheme.
Pursuit Technologies has ventured into IT Service Management (ITSM) where we work with the clients to serve their selective needs and work as an extension of their internal CIO/IT Team. With access to skilled & highly qualified resources, we deliver ‘ITIL/ITSM best practices’ based Service Delivery through Consulting & Training Services.
We provide ITIL/ITSM Consultation to offer a systematic and professional approach to the management of IT Service provision. Adopting its guidance offers users a huge range of benefits that include;
- Reduced Costs.
- Improved IT Services through the use of proven Best Practice Processes.
- Improved Customer Satisfaction through a more professional approach to service delivery.
- Maintain Standards.
- Improved Productivity.
- Improved use of Skills & Experience.
- Improved Delivery of Third Party Services through the specification of ITIL.